ALLO
Digital Experience Specialist
- Location:
- Lincoln, NE
- Opened:
- Wednesday, May 20, 2026
- Full-time
Job Summary
- RESPONSIBILITIES: Here’s what a typical day looks like:
- We are customer-obsessed. Start each day with a customer-first mentality, then punch that clock and check your inbox.
- We kick off each day with a daily digital email to confirm our platform schedules, brainstorm, start new projects, and occasionally debate the correct pronunciation of GIF.
- You’ll have dedicated social, chat, and email hours where you monitor and respond on all platforms. Stay focused; we maintain a 100% response rate (15 minutes or less).
- Impressions matter, both paid and personal. We aim to achieve impression excellence on every digital platform.
- Check your ongoing social interactions from the previous day. Do any items need to be escalated? Can we troubleshoot further or give them a call to make it easier?
- Jump into a social brainstorming meeting, work through content questions, and add new ideas to our get-after-it list.
- Plank break, sometimes you just have to engage your core to engage your brain.
- We’re always juggling PR events, social media giveaways, content creation, inter-departmental meetings, and usually spur-of-the-moment ideas we’ve never even tackled before.
- Communicate openly, track your deadlines, own your task list, and be prepared to share your accomplishments and your struggles at your weekly check-in. EDUCATION:
- College Degree or four years of professional written communication experience EXPERIENCE:
- Customer service, telecom industry experience a plus
- Personal experience using social media sites: Facebook, X, Instagram, LinkedIn, YouTube, TikTok
- Professional experience representing a…
View the full job description on ALLO's careers site.
Company careers page: https://allofiber.wd501.myworkdayjobs.com/en-US/careers