Quality Director

Overview MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services. At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless. Responsibilities The Quality Director leads the development, implementation, and continuous improvement of quality assurance and quality control (QA/QC) programs across all fiber construction projects. You will ensure that fiber network installations meet company standards, client specifications, and industry regulations while driving operational excellence and customer satisfaction. This role will also lead our claims management team. In addition, you will: Develop and execute the company’s quality management strategy for fiber construction projects Establish quality standards, procedures, and KPIs aligned with industry best practices Oversee QA/QC processes for aerial, underground, and inside plant fiber installations Ensure adherence to applicable standards (e.g., OSHA, ANSI, local/state regulations) Maintain compliance with telecom client requirements (e.g., major carriers, municipalities) Manage documentation and reporting for audits and regulatory reviews Partner with construction, engineering, and project management teams to resolve quality issues Analyze defect trends and implement corrective and preventive actions (CAPA) Support pre-construction planning to mitigate quality risks Work with our Corporate Risk team to manage claims (utility, general liability, etc.) efficiently to achieve prompt…